BitradeX Operation

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  • Important Notes:

    The withdrawal page displays [Minimum Amount], [24-hour Withdrawal Limit], and [Transaction Fees]. Please check whether these parameters meet your requirements. We recommend enabling the addres...

  • What should I do if there is a mistake during withdrawal?

    When you make a mistake during a blockchain withdrawal on BitradeX, here are some methods you can refer to: Situation 1: Withdrawn to the "wrong address" If you know who owns the "wrong address,"...

  • What to Do If Withdrawal Has Not Arrived?

    Situation 1: Wrong Withdrawal Network Selection Ensure the network or chain selected matches the recipient's address. When making a withdrawal, always choose the same chain and network as the depos...

  • How to Transfer Funds Internally on BitradeX App

    Internal Transfer (App) Open the App homepage, click on Assets → Withdraw → Withdraw Digital Assets → Search for the cryptocurrency ETH. Choose the destination BitradeX Receiving Account → Sele...

  • How to Withdraw from BitradeX (App)

    How to Withdraw Cryptocurrency 1.On-chain Withdrawal (1) Open the app's homepage, click on 【Assets】—【Withdraw】—【Withdraw Digital Currency】— Search for the cryptocurrency 【USDT】. (2) Select the des...

  • How to Withdraw from BitradeX (Web)

    Withdrawal Methods 1.On-chain Withdrawal (1) Open the official BitradeX website, go to 【Assets】 → 【Withdraw】 → 【Withdraw Digital Assets】 → Search for the currency 【USDT】. (2) Choose the destinatio...

  • Deposit and Withdrawal Fees

    How are deposit and withdrawal fees charged? Deposits do not require a fee, and the fee is paid by the withdrawal party, meaning you will incur a fee when withdrawing. For example, when you withdra...

  • Pause Deposit/Withdrawal

    Why is Deposit/Withdrawal Temporarily Suspended? There are various reasons for temporarily suspending deposits and withdrawals, such as mainnet upgrades, wallet maintenance/upgrades, hard forks, et...

  • How to Check Block Confirmations

    What is "Block Confirmation" and "Number of Block Confirmations"? A block confirmation refers to the process where blockchain miners package your deposit or withdrawal transaction data into a block...

  • Why Has My Deposit Not Been Credited?

    What to Do If Your Deposit Has Not Been Credited: If your deposit hasn't been credited, first check the block records and deposit address. Situation 1: Block Confirmation DelayIf the deposit detail...