Skip to main content
Help Center Help Centre home page Help Center
  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. Help Center
  2. Beginner Guide

Beginner Guide

FAQ

  • BitradeX BTX Card (Physical Card) Application and Activation Tutorial
  • AI Bot User Guide
  • App Download and Account Registration Guide
  • Identity Verification (KYC) and Security Settings Tutorial
  • Deposit and Withdrawal Operation Guide
  • New User Reward Collection and Usage Guide
See all 12 articles

How to Deposit

  • How to Top Up Your BitradeX Account (Web)
  • How to Deposit into Your BitradeX Account (App)

Deposit FAQ

  • Deposit and Withdrawal Fees
  • Pause Deposit/Withdrawal
  • How to Check Block Confirmations
  • Why Has My Deposit Not Been Credited?

How to Withdraw

  • How to Transfer Funds Internally on BitradeX App
  • How to Withdraw from BitradeX (App)
  • How to Withdraw from BitradeX (Web)

Withdrawal FAQ

  • How to recover coins transferred to the wrong blockchain?
  • Why Do You Need to Fill in a Memo/Tag?
  • Important Notes:
  • What should I do if there is a mistake during withdrawal?
  • What to Do If Withdrawal Has Not Arrived?
Help Center
Azərbaycan Español Bahasa Indonesia (Indonesia) 日本語 Қазақ тілі 한국어 монгол Melayu (Malaysia) Português Português do Brasil Русский ไทย Tiếng Việt (Việt Nam) 简体中文 繁體中文
Powered by Zendesk